Kevin Watts

  • Total activity 11
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Activity overview

Latest activity by Kevin Watts
  • Kevin Watts created a post,

    Customer Support Service Desk Ticketing System

    Welcome to Switch Commerce's new virtual service desk ticketing system and support portal. We hope you find this new system easy to use and helpful in viewing/submitting issues, finding topics in t...

  • Kevin Watts created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Kevin Watts created a post,

    What's the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Kevin Watts created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Kevin Watts created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Kevin Watts created a post,

    Feature a post

    Help Center managers can get traction for certain posts by featuring them in a section that can be placed anywhere in your theme. Learn more

  • Kevin Watts created an article,

    Helpful Contacts for Managing Your ATM

    This article is intended for the confidential and exclusive use of Switch Commerce, LLC and direct customers of Switch Commerce, LLC. It is not to be reproduced or redistributed without the express...