Kevin Watts
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Recent activity by Kevin Watts-
Customer Support Service Desk Ticketing System
Welcome to Switch Commerce's new virtual service desk ticketing system and support portal. We hope you find this new system easy to use and helpful in viewing/submitting issues, finding topics in t...
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I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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What's the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Feature a post
Help Center managers can get traction for certain posts by featuring them in a section that can be placed anywhere in your theme. Learn more