Remote Key Loading (RKL) Opt-In Program

Remote Key Loading (RKL)

Remote Key Loading (RKL) is an automated way of updating a terminal ATM key from the TMS UI and download Keys directly to the terminal when triggered.  Currently available for Nautilus Hyosung and Triton terminals.

To Opt-In ISO and/or Partner and Enable Terminals to the Remote Key Loading Program, please see one of the following links:

(ISOs) Opt-In Programs | Bulk Opt-In/Out Terminals

(Partners) Opt-In Programs | Bulk Opt-In/Out Terminals

Remote Key Loading (RKL) Opt-In Program

1. Navigate to the Terminal Overview page 

2. Under the General Info panel, check the area to the right of the “Master Keys Bound” label

   1. You should see a green YES message and a blue button that says Manage

   2. Click Manage

      

      Our examples below are in green because these images are taken from our testing environment.

      

   3. A modal should appear on the screen titled Terminal Key Details

               a.  This panel contains the key details: serial numbers, check digits, encryption used, and the

               date the key was bound. Validate that there now is also a field in the key details labelled         

               Description. This field describes what source was used to bind the key

           4. Below the key details, there should be a section to bind keys either manually or remotely

           Validate the following:

               a. If the Description of the key is RKL, then the area below key details should say Remote Key

              Loading, with a button to Initiate RKL. (RKL key mode)   

             

           5. If the Description of the key is not RKL, then the area below key details should say Bind

           Keys with two fields for entering key serial numbers (Manual key mode)   

           

          6. Regardless of which key mode you are in, validate that clicking the blue and white double arrow            button switches you from the Remote Key Loading screen to the Manual one, and vice versa

           7. Using the same button, change the panel to the Remote Key Loading screen

               a. There should be a description which says the following: 

               Click the 'Initiate RKL' button below to initiate a Remote Key Load request, which will occur upon

               the next terminal transaction

               b. Additionally, the Initiate RKL button should be enabled

           8. Click the Initiate RKL button. The button should now disable itself and the description should

           change to "Remote Key Load is currently pending, awaiting the next terminal transaction", which

           indicates that the RKL request was made

         

           9. When you click Close to close the modal, then click Manage to open the modal again, the

           Initiate RKL button is disabled and the description has not changed from above. 

          10. Leaving the page on TMS open, go and run any transaction on your terminal. After the

          transaction is complete, the terminal should display a notification that a Remote Key Transfer is in

          progress.

         11. Once the transfer is complete, in TMS click the Manage button to open the key details modal

         again. Check the key details again and validate that the key details have updated and the Remote               Key Loading section is back to its original state (Initiate RKL button is available to click). Key details

         should be as follows:

               a. Description should be “RKL”

               b. Date Bound should match roughly when you ran your transaction

               c. ATM Check Digit should be some new 4 character sequence

              d. All other fields should be “N/A“

If an ISO or Partner have not been opted into the RKL Program or enabled the terminal the Terminal Key Details modal will default to the 'manual' section labelled Bind Keys.  Additionally, the button to switch key modes should not be visible

Remote Key Loading (RKL) Mobile

           1. Open Terminal Overview, enter the terminal ID into the search bar and click Search

           2. Click Bind Keys

           3. Modal should behave as in the above section

RKL Reporting

Terminal List Opt In Report

Terminal Configuration

***Nautilus Hyosung***

• Software Version Requirements -

  PCI3.0 EPPs supported RKT at launch (March 2014 in the US/CA) with AP version 06.01.09. Their part number is : 7130220100.

  The new PCI5.0 EPPs (X1) are RKT capable as long as their part number is: 7153130100 (AP version 06.01.40/January 2020)

***TRITON***

• Software Version Requirements - 3.3.2 US @ minimum
• EPP Version Required
  • The T5 and the T9 Pin Pads support SHA 1
  • The T10 Pin Pad Supports SHA 2

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