Genmega Enable EJ at Terminal | Archive Journal | Delete Journal

Below are the instructions on how to enable EJ at the terminal , archive journals , and delete journals on a Genmega.

Dispute timelines:

• International cards: up to 180 days

• Domestic cards: up to 120 days

Archive journals for at least 180 days to retain evidence for dispute representation.

Delete journals so EJ starts at the current period instead of reverting to the beginning of transactions.

Enable Electronic Journal:

• Journal
• EJ Upload En/Disable
• Enable/Disable

NOTE:  If you don't see the option to upload the journal, please make sure your software is updated.

Archive Journal:

• Journal
• Copy JNL/Setup to SD/USB

Delete Journal:

• Customer Setup
• Blank Spot (btm right)
• Clear Journal