Electronic Journal (EJ)
Network transaction disputes are a hassle, dealing with them doesn't have to be. At the time of a dispute, we will automatically provide you with two transactions before and after the dispute. After you have reviewed the information, you can submit them to the network with one click. It's just that easy.
To Opt-In ISO and/or Partner and Enable Terminals to the EJ Program, please see one of the following links:
(ISOs) Opt-In Programs | Bulk Opt-In/Out Terminals
(Partners) Opt-In Programs | Bulk Opt-In/Out Terminals
Electronic Journals Opt-In Program
Terminal Configurations
***TRITON***
Before you enable your terminal in TMS for Electronic Journal, we HIGHLY RECOMMEND that you clear the journals beforehand. Be sure to back up at least 180 days’ worth of journals to a thumb drive in case you receive a RegE claim.
Doing this will help prevent the system from going all the way back to the beginning and EJ never getting caught up to current day transactions.
***Nautilus Hyosung***
Needs to be on Standard 1
Before you enable your terminal in TMS for Electronic Journal, we HIGHLY RECOMMEND that you clear the journals beforehand. Be sure to back up at least 180 days’ worth of journals to a thumb drive in case you receive a RegE claim.
Doing this will help prevent the system from going all the way back to the beginning and EJ never getting caught up to current day transactions.
***Genmega***
Only available in the ‘ATM Plus’ version of the software, which begins C05.00.xx, and US Standard version V05.00.43 and above.
Before you enable your terminal in TMS for Electronic Journal, we HIGHLY RECOMMEND that you clear the journals beforehand. Be sure to back up at least 180 days’ worth of journals to a thumb drive in case you receive a RegE claim.
Doing this will help prevent the system from going all the way back to the beginning and EJ never getting caught up to current day transactions.
Representing RegE Claim
Search>Terminal>Disputes>Represent
This article is intended for the confidential and exclusive use of Switch Commerce, LLC and direct customers of Switch Commerce, LLC. It is not to be reproduced or redistributed without the express written consent of Switch Commerce, LLC. Copyright © 2021. Switch Commerce, LLC. All Rights Reserved.
Comments
0 comments
Please sign in to leave a comment.